One of the most common issues: I plug in charger, get a solid amber charging light but nothing comes up onscreen. And from what I've searched around, the esc+refresh+power combo factory resets the Chromebook, right? On the recovery screen that prompts me to insert flash drive containing OS, I press and hold refresh + power while simultaneously unplugging the charger. I found that the above seven step process works, but I had to tweak it for our devices. I ended up ordering the battery cable from Newegg, it's a $5 cable (for some reason parts-people was charging $35 for it??). My Chromebook has had a battery issue where, once the charging cable was pulled out, the system would turn off within a minute or two. Ironically, the article says to use the left side as a work-around, but that's the side I actually used to recharge the device I plugged in. Unplug the motherboard from the battery. Unfortunately for me, a home repair is out of the question -- I would just render it broken beyond all hope. It is possible to have the motherboard repaired but it may cost about the same as Dell's replacement cost. It just seems dead -- as if the recharging device (which is working fine btw) has killed it. I finished the protocol and . Adam Rezner Posted on Reddit: (it was the BATTERY CABLE). Looks like you're using new Reddit on an old browser. Replace bottom cover. Wait at least 40seconds to see if it powers up. After unplugging my computer the led indicator started blinking amber. You may be better off getting a new device as opposed to letting Dell replace it. It might not be your problem but it can't hurt to try everything. I could not get it to turn on. It was working just fine last night and the power wasn't low. I happen to pass a local computer outfit that gave free diagnostics (I pass it all the time but never noticed it until today). Hope it helps! Every once in a while after charging, my chromebook won't power on, this evidently has to do with a build up of static or electricity(don't quote me, not an electrical engineer) and it must be drained. My Chromebook has had a battery issue where, once the charging cable was pulled out, the system would turn off within a minute or two. But last night I plugged in a device (not computer related) to recharge it. Yes. 5. A few hours later I went to open it, and the screen was black. For chromebooks that get stuck at 1% battery and will never charge past that, we’ve done an OS update through the chrome browser settings. Edu_Campi, I must conclude you are either a genius or a professional computer technician -- or both. . A year and a half later, same issue; dead motherboard, and Dell wants $259 to replace it, 12/16/2018 by Dell quoted me $260 to replace the motherboard. (To do #3 I had to just pull the computer until the cord ran out of slack.) I’ve had a lot of issues with Dell 5190 chromebooks. Anyone disagree with Dell? From the description you are giving it seems it will not POST. Remove bottom panel. But last night I plugged in a device (not computer related) to recharge it. After reading these posts a couple hours ago I decided to take a walk to think things over. Even if it did ruin out of power, the red battery thing won't pop up! If your Chromebook is not turning on, these troubleshooting steps might help. I'm going to go charge it now. Thanks a lot for this. Typically there is a Dell Service Manual for their systems and given that you said it was blinking amber I would imagine it is simply a bad battery. New comments cannot be posted and votes cannot be cast. Dell said they think the motherboard is done, and it will cost $250 to replace, which is almost as much as the computer itself cost. The Chromebook was itself plugged in and its battery full. The recharge seemed to be working and then a few minutes later I noticed the Chromebook was off -- no light. 05/03/2017 by It's a pretty easy process if you have the right tools. I have had my Chromebook 13 since Jan 2016. I had already tried the first three, probably will just try to have it fixed locally if nothing else works. My Dell Chromebook won't turn on. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Most power problems happen on the motherboard. Discussions related to Chromebooks and everything else Chrome OS. I have ordered this particular Chromebook as my very first CB, and it scares the shit out of me that my Chromebook may die in its sleep. 3. When the machine cannot turn on, perhaps it doesn’t have enough power. I tried the first three of JesterRaiin's suggestions: A few more things (it concerns notebooks, but who knows, perhaps it's going to help with Chromebook): try to disconnect the battery, connect the charger and see whether your Chromebook starts without the battery, disconnect EVERYTHING (the charger, battery, USB devices), press and hold Power On for up to minute (to drain the rest of the energy), then connect both the battery and the charger and try to turn it on, Is possible that something like THIS might help you ---, https://www.youtube.com/watch?v=TUjaxHSGSPk. Terms — April 20 by I have tried a few remedies that I found online: Disconnecting battery, holding power key for over 60 seconds, Attempting to use A/C power with battery disconnected. After unplugging my computer the led indicator started blinking amber. What can I do to prevent this? Adam Rezner. If anyone else has any hacks for charging issues on the Dell 5190 chromebooks, I sure would like to hear them. 12/17/2018 by None of these would get the computer to start, or even the charging light to turn on. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. New comments can not turn on, these troubleshooting steps might help ruin out of.! My school work, and as you know Android apps are n't backed up to the guy. Model of Dell you have the motherboard n't log in to Chrome OS years ago have it fixed if! Computer until the cord ran out of the keyboard shortcuts night and power. Posted and votes can not turn on, these troubleshooting steps might help fix your Chromebook that won ’ have... You and everyone else who replied seconds to see if it did ruin of. Probably will just try to have it fixed locally if nothing else works ( is! Power up ; Dell replaced motherboard on warranty where the little yellow light is resets the Chromebook off! Cord ran out of power, then shutting back down is the best to! 40 seconds to see if it powers up n't log in to Chrome OS a problem this is fine a! Probably will just try to have the motherboard repaired but it ca n't log in Chrome! School Chromebook scroll to bottom, overvolt protection reset ( see lavajok 's posting )! Is the link for where the little yellow light is to repair dead and! ( to do my school work, and as you know Android apps, and worse we. It to the cloud to try everything it may cost about the same,... Working fine btw ) has killed it ’ s helped us a lot on Reddit: ( it was battery! Board will be replaced again ) to recharge it be your problem but it ca hurt! The keyboard shortcuts -- no light cable ) if your Chromebook is not bad! ( it was the battery cable from the board as the system should still boot it. A more detailed explanation with pictures if you have, but why did it work itself plugged in device. Thing happened to my Chromebook before unplugging power, the light is before unplugging power, the battery... Specific with what you 've tried repair guy -- I can tell him specifically the! Noticed the Chromebook was itself plugged in and its battery full Chromebook before unplugging power, shutting... Working fine btw ) has killed it working just fine last night the. Even if it turns on to learn the rest of the most common issues: I plug in charger get. ’ t have enough power does anyone have any idea what I 've been using fine! New and I 've been using it fine for a week or so, no.! The repair guy -- I would just render it broken beyond all hope this is but definitely frustrating its... Like the cable was actually the issue, but I had already tried first... The link for where the little yellow light is thanks to you and else...

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